GHOST's objective is to connect with the client in an effort to understand their individual processes, targeted audience and business aims in an effort to translate that into a viable strategy
- User research & key stakeholder meetings
- Competitive market analysis
- Business analysis: define objectives, tasks, roles & users
- Analyse business processes: determine outcomes
- Identify scenarios, test/review with client
- Fine tune, analyse exceptions & create new scenarios
Information Design
Once we understand the client's business and its components, we begin to carefully design the user experience. We work to organise the overall content, its multiple facets and how they will relate to each other.
Design
We design websites that are head and shoulders above the crowd. Our well designed presentations are specifically aimed at the client’s industry and target audience.
- Produce overall theme, colour palette, buttons, icons, animations
- Wireframe user interface
- User experience
User Interface Prototyping
It is vital that the UI prototype is fully tested by the target users to ensure that the experience will be easy to use, pleasing and will deliver what they need.
- Create interactive prototype of key scenarios/user cases
- Observe user interactions and gather feedback
- Refine prototype, iterate
- Update functional requirements specification when acceptable
- User interface is agreed
Technical Design
The code behind the best user interface needs to be built to provide an efficient, robust & scaleable framework delivering all project objectives.
Test & Release
Testing is conducted at our office to remove any obvious solution problems before being delivered to the client site.
- User Acceptance: the final stage of testing
- Final acceptance sign-off
- The solution is released, support process begins